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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20170309T160000Z
DTEND:20170309T170000Z
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SUMMARY:Business Book Smarts
DESCRIPTION:Delivering Happiness:  A Path to Profits\, Passion and Purpose by Tony Hsieh\n\n \nFull of great advice on how to keep employees and customers happy\, Delivering Happiness: A Path to Profits\, Passion\, and Purpose is an inspirational and worthwhile read for business leaders.  Delivering Happiness encourages readers to develop happiness habits\, and make work conform to a happy life   not the other way around.  Author and Zappos CEO Tony Hsieh proposes that by focusing on your happiness\, and also the happiness of employees\, customers and others around you\, your business will be more successful.\n\nKEY INSIGHTS: \n\n1. Learn what to outsource.\n\n2. Develop core values.\n\n3. Impress customers through service.\n\n4. Develop a great team.\n\n5. Make your goals\, actions and results visible to build trust.\n\n6. Don't be afraid of adventure.\n\nPRACTICAL APPLICATION:\n\n1. Make customer service the responsibility of the entire company\, not just a department.\n\n2. Realize that it's okay to fire customers who are insatiable or abuse your employees.\n\n3. Differentiate yourself.  Do the opposite of what the rest of the table is doing.\n\n4. Focus on core strengths.\n\n5. Help employees grow both personally and professionally.
X-ALT-DESC;FMTTYPE=text/html:<span style="color: rgb(51\, 51\, 51)\; font-size: 13px\; font-family: verdana\;"><span style="font-size: 14px\;">Delivering Happiness: &nbsp\;A Path to Profits\, Passion and Purpose by Tony&nbsp\;Hsieh<br />\n&#8203\;</span></span>\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">Full of great advice&nbsp\;on how to keep employees and customers happy\,&nbsp\;<a href="http://www.amazon.com/gp/product/0446576220/ref=as_li_tl?ie=UTF8&amp\;camp=1789&amp\;creative=9325&amp\;creativeASIN=0446576220&amp\;linkCode=as2&amp\;tag=ethos3-20&amp\;linkId=NKQHWOBNSFZXKTA5" style="color: rgb(64\, 159\, 205)\; margin: 0px\; padding: 0px\; min-height: 0px\; outline: none\;">Delivering Happiness: A Path to Profits\, Passion\, and Purpose</a><em style="margin: 0px\; padding: 0px\; min-height: 0px\; outline: none\;">&nbsp\;</em>is an inspirational and worthwhile read for business leaders. &nbsp\;<em style="margin: 0px\; padding: 0px\; min-height: 0px\; outline: none\;">Delivering Happiness&nbsp\;</em>encourages readers to develop happiness habits\, and make work conform to a happy life &ndash\; not the other way around. &nbsp\;Author and&nbsp\;Zappos&nbsp\;CEO Tony&nbsp\;Hsieh&nbsp\;proposes that by focusing on your happiness\, and also the happiness of employees\, customers and others around you\, your business will be more successful.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;"><strong style="margin: 0px\; padding: 0px\; min-height: 0px\; outline: none\; font-family: museo-sans\, sans-serif\;">KEY INSIGHTS:&nbsp\;</strong></span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">1. Learn what to outsource.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">2. Develop core values.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">3. Impress customers through service.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">4. Develop a great team.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">5. Make your goals\, actions and results visible to build trust.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">6. Don&rsquo\;t be afraid of adventure.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;"><strong style="margin: 0px\; padding: 0px\; min-height: 0px\; outline: none\; font-family: museo-sans\, sans-serif\;">PRACTICAL APPLICATION:</strong></span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">1. Make customer service the responsibility of the entire company\, not just a department.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">2. Realize that it&rsquo\;s okay to fire customers who are insatiable or abuse your employees.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">3. Differentiate yourself. &nbsp\;Do the opposite of what the rest of the table is doing.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">4. Focus on core strengths.</span></span></p>\n\n<p style="background-color: rgb(255\, 255\, 255)\; margin: 1.5em 0px\; padding: 0px\; min-height: 0px\; outline: none\; line-height: 1.4em\; color: rgb(100\, 93\, 93)\; font-family: museo\, sans-serif\; font-size: 18.72px\;"><span style="font-family: verdana\;"><span style="font-size: 14px\;">5. Help employees grow both personally and professionally.</span></span></p>\n
LOCATION:Parker Area Chamber of Commerce 19590 E. Mainstreet #100 Parker\, CO 80138
UID:e.2085.2434
SEQUENCE:3
DTSTAMP:20260406T122437Z
URL:http://parkerchamber.sampleorg.com/events/details/business-book-smarts-03-09-2017-2434
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